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Terms & Conditions That Protect You

Before you open an account with my4dking, these Terms & Conditions set out exactly what you agree to, what we commit to, and how your rights are protected…

Account Eligibility by Local LawDeposit & Withdrawal TermsData Handling CommitmentsAccount Suspension RulesTouch 'n Go, GrabPay, Boost dan FPX Covered
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my4dking Terms & Conditions That Protect You
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Use the live chat window on any page to raise a question about a specific clause in these Terms. Our team is available around the clock to clarify wording, eligibility conditions, or account-specific rule interpretations for you.
Email Support Send a detailed email to our compliance team if your question requires a written record. We aim to respond within one business day, referencing the exact clause or section your enquiry relates to.
Help Centre The Help Centre on my4dking.com holds clause-by-clause explanations for the most frequently queried sections of these Terms, including payment rules and account suspension conditions.
HOW WE HANDLE YOUR DATA

Six Commitments Inside These Terms

my4dking built these Terms around six concrete practices that cover data, cookies, account security, record retention, and the process for requesting changes.

Data Collection Scope

We collect only the data needed to operate your account — name, contact details, payment identifiers, and session logs. No data is sold to third parties, and collection stops the moment your account is permanently closed.

Cookie Policy

Cookies on my4dking.com are used strictly for session management, fraud prevention, and performance measurement. You can adjust cookie preferences in your browser at any time without affecting core account functionality.

Account Security

Two-factor authentication is available on every account. If we detect unusual login activity — unfamiliar device, new IP, multiple failed attempts — we place a temporary hold and notify you by email before any access resumes.

Record Retention

Transaction records, including all Touch 'n Go, GrabPay, Boost dan FPX movements, are retained for a minimum of five years in line with standard financial record-keeping practice. You may request a copy of your own records at any time.

Requesting Changes

To update personal data held on your account, submit a written request via email. We verify identity before making any change and confirm completion in writing within three business days of verification.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, raise a formal dispute via email with the relevant transaction reference. We review independently and respond with a written outcome within five business days.

Common Questions About These Terms

The questions below address the clauses our account holders ask about most often. If your question is not covered here, reach out via live chat or email and we will point you to the relevant section of the Terms.

These Terms apply to every person who registers or uses an account on my4dking.com. Access depends on local law and is available only where local law permits. By completing registration, you confirm you have read and accepted all clauses.

We may update these Terms at any time. When changes are material, we send advance notice to your registered email. Continuing to use your account after the effective date of any revision means you accept the updated Terms.

Active data collection stops on account closure. However, transaction records — including payment activity via Touch 'n Go, GrabPay, Boost dan FPX — are retained for five years for record-keeping compliance before being securely deleted.

Submit a written correction request by email, including your account ID and the specific data you want amended. We verify your identity first, then confirm the update in writing within three business days of successful verification.

Accounts may be suspended for suspected fraudulent activity, breach of any clause in these Terms, or unusual transaction patterns. We notify you by email at the point of suspension and explain the steps to seek a review.

Touch 'n Go, GrabPay, Boost dan FPX each carry their own transaction limits and verification steps, detailed in the Payment section of these Terms. The core account Terms apply uniformly regardless of which payment method you use.

Email our support team with your account ID, the transaction or interaction reference, and the clause you believe was applied incorrectly. We review independently and provide a written outcome within five business days of receiving your dispute.

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